Privacy Policy

1. Introduction

Beaconpay Solutions is committed to protecting personal information and handling it responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when individuals visit our website, contact us, apply for a role or use our services.

2. Data Controller

Beaconpay Solutions is the controller of personal information unless we are acting as a processor on behalf of a payroll client.

• Registered company name: Beaconpay Solutions Limited
• Company number: 17333432
• Date of incorporation: 10 July 2026
• Registered office: Unit 1-3, Salisbury Street, Widnes, Cheshire, WA8 6PJ, United Kingdom
• ICO registration number: [ICO registration number - if applicable]

3. Information We May Collect

• Name
• Contact details
• Company information
• Enquiry information
• Employment and payroll information
• National Insurance number where necessary
• Tax and payroll records
• Bank details where required for service delivery
• Identity or right-to-work information where applicable
• Recruitment information and CVs
• Website usage information, IP address, device and browser information
• Cookie data
• Communication records

4. How Information Is Collected

• Direct contact
• Website forms
• Client onboarding
• Service delivery
• Recruitment applications
• Cookies and analytics
• Third parties acting lawfully
• Employers, agencies or contractors supplying necessary payroll information

5. How Information Is Used

• Responding to enquiries
• Delivering payroll services
• Managing client relationships
• Processing payroll
• Communicating with workers and clients
• Meeting legal and regulatory obligations
• Preventing fraud
• Maintaining security
• Improving the website
• Recruitment
• Handling complaints
• Establishing or defending legal claims

6. Lawful Bases

We rely on one or more of the following lawful bases, depending on the processing activity: contract, legal obligation, legitimate interests, consent, vital interests where relevant, and employment-law obligations where special category data applies.

7. Special Category and Sensitive Information

Payroll or employment services may require information relating to health, statutory leave or other sensitive matters. Such information is processed only where lawful and necessary.

8. Sharing Personal Information

We may share personal information with HMRC, pension providers, banks and payment providers, payroll software providers, cloud hosting providers, IT and security providers, professional advisers, regulators, government bodies, courts or law enforcement, recruitment platforms, and clients or agencies where necessary to provide services. We do not sell personal data.

9. International Transfers

Some providers may process information outside the UK. Where required, appropriate safeguards will be used.

10. Security

We use appropriate technical and organisational measures to protect personal information. No system can be guaranteed to be completely secure.

11. Retention

Information is retained only for as long as required for service, legal, tax, employment, regulatory, accounting and dispute purposes.

12. Cookies

For more information, please see our Cookie Policy.

13. Individual Rights

You may have rights including access, rectification, erasure, restriction of processing, objection, data portability, withdrawal of consent, and rights relating to automated decision-making. These rights may be subject to legal limitations.

14. Complaints

If you have concerns about how we handle your information, please contact us at support@beaconpaysolutions.co.uk. You may also complain to the Information Commissioner's Office.

15. Changes

This policy may be updated from time to time. The latest version will appear on this page.